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FAQs
Frequently Asked Questions
FAQ
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What exactly is a smart market?It’s a high-tech, AI-powered grab-and-go cooler. Users unlock the door with a payment method, grab what they want, close the door, and walk away — checkout happens automatically.
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What technology is behind it?Our smart market uses AI, computer vision, smart locks, and cloud-based systems to ensure seamless, secure transactions and inventory tracking.
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Is there any cost to install a smart market at my location?No — the smart market is completely free to you. There are no upfront fees, no hidden costs, and no service charges. We cover the machine, installation, stocking, and maintenance. All we need is your approval to install — and you get a premium amenity at zero cost.
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What types of payment are accepted?We accept Apple Pay, Google Pay, credit/debit cards, and QR code payments. The entire process is fast, secure, and touch-free.
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Are you connected to the machine 24/7?Yes. We’re fully connected at all times — monitoring stock levels, errors, temperature, and more so issues are handled instantly.
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Do I need to provide Wi-Fi?Wi-Fi isn’t required, but using it improves speed and performance. It also saves us from using cellular data plans.
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How secure is it against theft?Very. The door won’t open without verified payment, and sensors track each item taken. The AI flags suspicious activity in real time.
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What kind of products are inside?We tailor each smart market to the needs of the location. From healthy salads and sandwiches to snacks, drinks, and candy — our machines often include more variety than traditional vending, which typically only carries snacks or drinks, not both.
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Are these machines energy-efficient?Absolutely. They use far less energy than old-school vending machines because they’re free of outdated motors, belts, and unnecessary mechanics. It's a smarter, greener solution.
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Can anyone get a smart market installed?We only partner with qualified locations. Because there’s no cost to the host, we visit each site to ensure it meets our criteria for traffic, layout, and accessibility. It’s important the environment aligns with the premium experience we provide.



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